Rubislaw Place Medical Group

NHS Scotland

Prescriptions

How do I request a repeat prescription?

Due to Covid-19, prescription requests should preferably be done by phone or through our website by selecting the Order a Prescription tile on the Home Page. If you still wish to submit the repeat request slip, it can be posted through our postbox at the side of the building, under the window.

Alternatively you can request your medication by post – you should supply a self-addressed envelope for us to post it back to you.

You can do this by:

  • In person, and leaving your request in our prescription mail box
  • By email request using the pro-forma on this web site
  • Sending in your request via post with a self-addressed envelope

How long must I wait for my prescription?

Your repeat prescription will be available for collection after two full working days. For example requests made after 4:30pm, weekends or a public holiday, are actioned by the staff on the next working day, i.e ordered Saturday, next working day Monday, your prescription will be ready by Wednesday.

Can I request medication that is not on my repeat list?

Yes. Please do so using the same methods as you would for a repeat prescription request. The GP will check your request and if approved your prescription will be ready for uplift at the same time as your repeat medication.

If it has not been approved then the receptionist will let you know when you uplift your repeat items, or you may be contacted by the staff. If your request has not been approved as you have not had the medication for a long time or never had the item you are requesting, the GP will ask you to arrange an appointment to see them to discuss your request further.

Please do not use self-addressed envelopes for special medication requests as these may be declined.